Jon

We have multiple users contributing to our business Twitter accounts and MediaFunnel makes it really easy. The ‘role-based users’ allows for an efficient editorial review process — this critical function alone sets it apart from the others we’ve tried.

It has all the essentials: scheduled, immediate or interval publishing of tweets; brand monitoring; alerts; search; submissions can be contributed via SMS, email & text, and the new ‘Guest Tweet’ (GT) opens our streams to outside contributors (that are reviewed before they’re published)…

‘Tweet assignment’ means we can respond quickly and accurately to any posts that mention our company or clients, whether it be brand issues, questions, compliments, complaints — the person with the specific expertise is ‘assigned’ right from MediaFunnel to handle a particular tweet. We also just started using MediaFunnel’s new Salesforce integration that lets us easily create a lead from a tweet then submit it to our Salesforce.

Still uncovering all its capabilities but can definitely say we’ve have found it to be an essential component to intelligent Twitter business use! Elise B.

I would like to put a link to your site on my blog roll if you want to do the same for mine. It would be a good way to build up both of our readerships.

thank you.